thomson online benefits was established in 2000 with the stated aim of bringing in new, cutting edge employee rewards and benefit solutions. We are the only provider in the market to offer a holistic approach incorporating all the services and competences required to develop, deliver and manage a company's ongoing reward and benefits strategy. Rather than providing just a piece of technology in isolation our services include: consultancy, benefit broking, benefit design, implementation and project management, technology, communication and branding and ongoing administration.

We set ourselves high standards and have won twelve awards demonstrating our commitment to providing a quality service founded on innovation. Our successful and profitable growth has meant that we are currently of Britain's fastest growing unquoted technology companies (Sunday Times TechTrack 100 2006), as well as being voted “Corporate Adviser of the Year” for an unprecedented four years running.

Delighted clients are the key to the success of any business and ours is no exception.  The delivery of initial consulting and technology is just the start of our relationship with our clients.  Our Account Management approach has a single objective - to deliver to your business objectives throughout our long term relationship. 

We have built our business on our reputation of listening to and delivering to our clients. We take client satisfaction very seriously and have adopted the Net Promoter Score (NPS) as our measure of client satisfaction and to ensure the continuing effectiveness of our client management approach.  Trends and development areas are identified via the NPS score and progress is monitored and reported at thomsons online benefits Board.  All of our employees are incentivised on the combined score of all of our clients. 

All of our client relationships are led by an Account Director.